What Does A Property Manager Do

What Does A Property Manager Do?

At its most basic definition, property management is the process of overseeing and maintaining properties on behalf of their owners. Property managers charge their clients to ensure that properties are well-maintained, tenants are properly screened and managed, and rent is paid on time. 

But there’s more to it than that. For real estate rental investors, the importance of a good property management company can’t be overstated. It can make the difference between a profitable investment and a financial loss.

In this article, we’ll take a deeper look into their duties. We’ll also discuss the qualities of a good property manager, and the benefits of hiring one. 

Duties of a property manager

Duties of a property manager

Property management services are numerous and varied. In this section, we’ll provide an overview of their key duties and responsibilities.

Property maintenance and repairs

A primary duty of a property manager is making sure that the property is well-maintained and repairs are made. This includes everything from regular maintenance to emergency situations. They’ll have a network of reliable, trustworthy contractors and service providers to call for any necessary repairs. Let’s look a closer look:

  • Regular maintenance: This includes tasks such as cleaning common areas, landscaping, and ensuring that the property is up to code. It involves coordinating with service providers to guarantee that regular maintenance is carried out on time. 
  • Repairs: Property managers must be prepared to handle emergency and common repairs as they arise. This includes having a system in place for tenants to report any issues. 

Tenant screening and leasing

Another critical aspect of property management is screening tenants and leasing. Property managers must be certain that the property is occupied by reliable, responsible tenants. Here are a few of those tasks:

  • Advertising the property: This includes online listings, signage, and print advertisements. They must also be knowledgeable about the local rental market and set competitive rental rates to attract tenants.
  • Screening potential tenants: A tenant should meet the necessary criteria, such as income, credit history, and criminal background. This is to help in assuring that they’ll abide by the lease agreement.
  • Preparing and signing the lease agreement: Both the landlord and tenant need to understand and agree to the terms. This includes ensuring that all necessary legal requirements are met, such as security deposits and rent payment schedules.

Rent collection and financial management

Property managers are also responsible for collecting rent and managing property finances and budgets. Here’s why they are essential:

  • Setting the monthly rent amount: One that reflects the current rental market and the condition of the property. This involves conducting market research and analyzing local rental trends to determine an appropriate rate.
  • Collecting rent: Making sure that tenants pay rent on time and follow up on any missed payments. They must also have a system in place to handle disputes or issues related to rent payment.
  • Managing property finances and budgets: This includes creating a budget for property maintenance and repairs and managing expenses. They should also provide regular financial reports to the owner.
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Property inspections and record keeping

Finally, property managers must conduct regular property inspections and maintain accurate records and reports. Let’s take a look at those:

  • Regular property inspections: These identify any maintenance or repair issues and confirms that tenants are complying with the lease agreement. This includes inspecting common areas, individual units, and any shared amenities.
  • Keeping accurate records and reports: This includes financial records, tenant information, maintenance and repair records, and lease agreements. This way a property owner has a clear understanding of the property’s performance and helps inform future decisions.

Overall, a property manager’s duties are the day to day operations of a property. Effective property management is essential for ensuring the long-term success of a property investment. A skilled property manager will maximize the property’s value by ensuring that it is well-maintained, occupied, and generating steady income.

Qualities to look for in a property manager

While the duties of a property manager can be diverse, certain qualities are essential for success in this role. Here are some qualities they should possess:

  • Good communication skills: They deal with tenants, property owners, and service providers on a daily basis. They must be able to listen actively, convey information clearly and professionally, and resolve conflicts.
  • Attention to detail: A property manager must be able to manage multiple tasks. All while maintaining a high level of accuracy and precision.
  • Ability to handle multiple tasks: This includes prioritizing tasks, managing their time efficiently, and adapting to changing circumstances as needed.
  • Knowledge of local laws: This is essential for ensuring that the property is managed in compliance with all relevant regulations.
what to look for in a property manager

In addition to these qualities, a good property manager must also be trustworthy, ethical, and committed to providing high-quality service. With these qualities, they can build strong relationships with owners, tenants, and gain a positive reputation in the local community.

Benefits of hiring a property manager

While some property owners may choose to manage their own properties, there are many benefits to hiring a professional property manager. These include:

  • Saves time and reduces stress: Property management can be a time-consuming and stressful profession. Especially for property owners who have other professional or personal obligations. By hiring a property manager, property owners can delegate the tasks associated with rental properties.
  • Better tenant retention: Good property managers understand the importance of tenant retention. They work hard to ensure that tenants are satisfied with their living arrangements. This is done by providing responsive customer service, addressing maintenance issues quickly, and fostering positive relationships with tenants. 

In addition to these benefits, hiring a property manager can also provide peace of mind for property owners. They’ll know that their investments are being managed by a skilled and experienced professional. 


Property management is a complex and demanding profession that requires a wide range of skills and qualities. Property managers play a vital role in ensuring that properties are well-maintained, tenants are satisfied, and properties are profitable.

If you’re a property owner in Tri-Cities looking for professional property management, consider the Kenmore Team. We have years of experience managing properties of all types and sizes. Our team of skilled professionals can help you save time, reduce stress, and achieve your financial goals. Connect with us today to learn more about our services and how we can help you!